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Lingolet Support

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How you can use the Lingolet ONE.

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Set Up

Need help setting up your new Lingolet ONE?

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Troubleshoot

See answers to some common questions about the Lingolet ONE.

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Warranty

We stand by our products.

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AI Translation between any 12 languages:

Arabic, Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Thai.

Pick any two languages. You speak in your language and your friend hears in her language. She speaks in her language and you hear in your language. The AI-powered translation is free and unlimited. The AI is 97% accurate with one second latency (delay).

Use the AI translation to translate with friends, family, or business associates.

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When accuracy is key, use the Live Interpreter service. Lingolet ONE automatically connects to interpreter services where over 2,000 interpreters in over 30 fields and 185 languages can accurately interpret for you. You can access professional translators on any subject matter, anytime, anywhere, 24/7. The interpreter service is pay-by-the-minute.

Use the live interpreter service for business meetings, negotiations with lawyers, or talking with doctors or nurses, or anytime when the topic is complex or technical, and in a foreign language.

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AI Transcription transcribes your speech to text in any of the 12 supported languages:. Arabic, Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Thai. Text appears in the chosen language on your smart phone as you speak. You can save this text and send it as a file. There is no limit: talk for ten  hours (if you can!) and Lingolet ONE transcribes your text.

Use AI Transcription when you speak on the telephone, at a meeting, or at a conference and then get a written transcription of what you said. When you present at a conference, you can speak in your language, and on your presentation screen, your audience can read what you said in their language.

Lingolet ONE FAQs

We are here for you. If you can’t find an answer to your question in the FAQs below, contact Lingolet Support.

How long does the battery last?

On a full charge, the Lingolet ONE will work for 10 hours.

How long does the battery take to fully charge?

When completely drained, the Lingolet ONE battery takes 1 hour to fully charge.

How do I check the battery life of my Lingolet ONE?

The battery life of your Lingolet ONE is displayed on the Bluetooth connection screen on your smart phone.

My bluetooth is not connecting to my Lingolet ONE. What should I do?

If you already successfully paired your Lingolet ONE to your phone, your phone should connect automatically to your Lingolet ONE whenever you power it on. However, if your phone cannot re-connect with your Lingolet ONE:

  1. Turn the Lingolet ONE off.
  2. On your phone, turn off Bluetooth.
  3. Delete the existing Bluetooth connection to the Lingolet ONE.
  4. Turn on the Lingolet ONE (long press the power button for at least 4 seconds).
  5. On your phone, turn on Bluetooth.
  6. Select Lingolet ONE from the list of bluetooth enabled devices.
  7. Open the Lingolet ONE app. If connected, you should hear “Connected” when you open the app.

Can I replace the battery on my Lingolet ONE?

The lithium-ion battery in your Lingolet ONE should be serviced or replaced only by Lingolet, Inc. If you are having battery issues, please send an email to Lingolet support: support@lingolet.com.

Please do not attempt to remove or replace the Lithium ion battery in your Lingolet ONE. The use of unauthorized or incompatible power supplies, cables, chargers, or batteries with the Lingolet ONE may cause fire, explosion, or damage. Any attempt to remove or modify the battery will void your warranty.

What temperatures will the device work in?

Do not expose your Lingolet ONE device to high temperatures. Do not leave it in parked cars in the sunlight. Take care of your Lingolet ONE as any other digital device.

What are all the buttons and ports for?

Warranty

Lingolet warrants the Lingolet ONE device against defects in materials and workmanship for one year from the date of purchase. Lingolet does not warrant against normal wear or damage by accident or abuse. If a defect is found during the warranty period, Lingolet will repair the Lingolet ONE device, exchange the device, or refund the original purchase price. For warranty service, send a message to support@lingolet.com.

Manufacture

The Lingolet ONE is designed in California by Lingolet, Inc.
Lingolet, Inc.
4633 Old Ironsides Drive, Ste. 230
Santa Clara, CA 95054
Email info@lingolet.com
Phone +1.415.343.5588